Outcome focused conflict resolution services

A strategic and practical approach to help you move forward.

Our approach

Our process is designed to empower you to address your challenges by facilitating discussion, exploring the conflict in depth from other perspectives, and seeking to reach a personalised solution that has considered various outcomes and consequences.

We aim to help you reach the best resolution that suits everyone involved, securing results that truly align with your values, needs and circumstances and reaching a mutually beneficial outcome that not only preserves, but strengthens your important relationships.

In our opinion, it is impossible for anyone to distinguish how they approach mediation. Everyone says their approach encompasses empathy, impartiality, confidentiality and respect. In mediation, this is a given.

With Two Minds Mediation, you will experience us. That is our point of difference.

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The Two Minds Mediation Difference

We understand conflict

We’ve led teams through conflict, and we’ve been unhappy employees. We’ve run companies and sat on boards. We’ve even fought with our neighbours. We’ve been in your shoes.
Two Minds Mediation

We are experienced

We have a combined 40+ years corporate and commercial experience spanning diverse industries and sectors, and managing disputes across a variety of situations, bringing a seasoned proficiency to the mediation room.

We are generalists

We excel in versatility and embrace a wide spectrum of fields and practise in a broad range of areas. We are not siloed.

We are relatable

We aren’t retired professionals who have devoted our entire careers to one industry. We are current, vibrant, approachable and personable. We also love dogs.

The Two Minds Mediation Team

Two Minds Mediation

Alan Hedges

Prior to becoming a nationally accredited mediator, Alan’s career saw him work in management and leadership positions, in multiple countries, across the legal, management consulting, political strategy, and start-up industries. Alan draws upon his 15+ years professional experience across multiple industries to help resolve issues.

He has successfully worked with people across all levels, from boards and CEOs to teams, negotiated with customers, built partnerships, managed conflict, solved problems and guided commercial outcomes. His analytical and creative approach to meeting business challenges, as well as his strong communication skills provide him a unique ability, and a fresh perspective to help people meaningfully participate in a process that generates mutually beneficial outcomes and the needs of clients.

Outside of Two Minds Mediation, Alan sits on the board of The Shalom Institute, a for-purpose cultural communal organisation in Sydney, where he is Honorary Secretary and a Non-Executive Director. He also sits on multiple committees, including the Governance committee.

Qualifications and accreditations

Bachelor of Laws (LLB)
Nationally Accredited Mediator (NMAS)
Member of Australian Mediation Association
Admitted to Practice as a Solicitor of the Supreme Court of New South Wales (2008)
Australian Institute of Company Directors (2016)
Bachelor of Media (BMedia)

Two Minds Mediation

Paul Slezak

It is the combination of his early career as a leader in global professional services firms before transitioning that success to his own company that underpins the unique perspective Paul brings to mediation.

Drawing on nearly 30 years’ experience scaling international businesses, negotiating multi-million-dollar deals, and building and managing global teams, Paul understands the importance of human-centred intelligence to drive authenticity, transparency, and trust in any situation.

Acting as an impartial voice, he is experienced in providing a psychologically safe space for individuals to express their concerns, frustrations, and perspectives empowering them by giving them an active role in the resolution process.

Beyond his mediation practice, Paul also acts as a board advisor and facilitates leadership development and executive coaching programs locally and internationally. He is also a regular guest lecturer at various business schools in the areas of negotiation, mediation and stakeholder management.

Qualifications and accreditations

Bachelor of Economics (University of Sydney)
Master of Media, Technology and Law (Macquarie University)
Nationally Accredited Mediator (NMAS)
Fellow of the Australian Recruitment and Consulting Services Association (FRCSA)
Member of the Australian Disputes Centre

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What those who have worked with us say

I worked with Alan over a number of years and always found him professional, honest and skilled. Clients find him organised and communicative, and he is the kind of person who is focussed on delivering solutions that are commercial, practical and efficient.

Rhod Williams
Consultant and Board Advisor

I feel incredibly fortunate to have worked with Paul and have known him professionally now for over 10 years. I have great respect for his integrity, his persistent questioning, and his outstanding facilitation strategies. His direct, efficient, and energetic communication style is second to none. In one of his former roles as a people leader, I personally witnessed Paul play the role of mediator as he helped several employees navigate their way through workplace challenges. I have always admired his commitment to making everyone feel comfortable, respected, and heard. The positive relationships Paul has maintained with the people he has worked with is a real testament to him and the high level of service he offers.

Sofia Khan
Head of People and Development

Having worked with Alan and Paul, I found they both exhibit a strong combination of professionalism, honesty and genuineness. The negotiation I worked with them on involved managing relationships at the board, executive and transactional level, and they managed them well. They are commercially minded, knowledgeable and experienced, and they have an ability to listen to and understand challenges, and identify opportunities.

Adam Pozniak
Partner and Investor, Startups

I’ve had the privilege of collaborating with Paul and Alan in multiple business contexts, benefiting from their expertise in areas ranging from startup founder mediation to broader HR initiatives. Their outstanding mediation skills consistently deliver positive outcomes, marked by empathetic guidance and a thorough understanding of all perspectives. Their work has resolved intricate conflicts in a variety of workplaces. Without reservation, I strongly recommend their expertise to anyone seeking effective mediation solutions.

Garry Visontay
Venture Capital investor

Our services

We conduct mediations nationally (Australia wide) or internationally, either in person or online.

Mediations can either be half-day (9am – 1pm or 1pm – 5pm), or full-day, depending on the complexity of the issues and will always be discussed and pre-determined.

Half-day mediation

  • Intake meeting with each party (1 hour per meeting)
  • Mediation (4 hours)
  • Post mediation documentation (heads of agreement, review and sign off)

Full-day mediation

  • Intake meeting with each party (1 hour per meeting)
  • Mediation (8 hours)
  • Post mediation documentation (heads of agreement, review and sign off)

Other costs

(where appropriate)

  • Additional hours charged at $300/hour, per party
  • Room hire for in-person sessions
  • Travel and accommodation will be billed to the parties at cost and by prior agreement.
  • No cancellation fees for the mediation will be charged if 48 hours notice is provided

What you can expect at your first inquiry

We will evaluate the details of your issue and ensure transparency and clarity by outlining the service we provide. We will do this by addressing the following:

  1. Understanding the nature of your conflict: we will get a detailed overview of your situation by listening to the nature of the issues, parties involved, and their respective viewpoints, allowing us to understand the context and complexities of the dispute.
  2. Identifying stakeholders and dynamics: this is to learn about the relationships between the parties involved and any power dynamics that may be at play. We need to understand the level of communication between the parties and whether any underlying tensions or misunderstandings exist.
  3. Outlining our role and expectations: this covers our role as a mediator, your expectations and desired end result, our process, and explain potential outcomes. This discussion will help us gauge whether our involvement aligns with your expectations and our obligations.
By addressing these points, we can assess whether mediation is the best process to resolve your conflict, outline next steps where appropriate, and begin to create a vision for your future.
Two Minds Mediation

Our commitment

At Two Minds Mediation, we promise to resolve your issues in an informal, timely and cost-effective manner, enabling resolutions that are mutually beneficial and help find a way forward in your best interests. We commit to being outcome focussed. Always.

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About

Our process is designed to empower you to address your challenges by facilitating discussion, exploring the conflict in depth from other perspectives, and seeking to reach a personalised solution that has considered various outcomes and consequences.

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Two Minds Mediation

0434 721 152Email Us

ABN: 79 669 530 321

Two Minds Mediation