Questions we get asked

Two Minds Mediation’s name was derived from the idea that in any mediation, there is a need to balance two opposing positions and get both parties to focus on a range of potential outcomes and meet to form a productive way forward. All parties, while initially competing for an outcome, will be required to be open to adjusting their positions, motivations and desired result to understand how the other thinks and how to overcome the conflict. Equally, “two minds” reflects both our founders, whose experience and approaches help resolve disputes in a calm, collaborative and constructive way.

Mediation is a facilitated process where a neutral specialist guides parties in conflict towards a mutually agreeable solution through open communication and negotiation.

Mediation is effective for various conflicts, including workplace issues, family disputes, business disagreements, and more. It's ideal when parties seek a collaborative resolution rather than adversarial litigation.

Yes, confidentiality is a cornerstone of mediation. Discussions and information shared during mediation sessions are kept confidential, promoting open dialogue.

Two Minds Mediation will explain the mediation process in detail prior to your mediation, to prepare you for the session. While you do not normally need to seek legal advice or representation during mediations, depending on the circumstances of your case, you may prefer to understand your legal position and seek counsel before, during, and after mediation sessions to ensure your interests are protected. You may be referred to an external organisation for some legal advice prior to the mediation if necessary. Additionally, sometimes parties choose to formalise agreements through their legal representatives after the mediation session.

The mediator acts as a neutral guide, facilitating communication, exploring solutions, and helping parties make informed decisions about the potential outcomes and consequences.

Costs vary based on factors like the complexity of the conflict and the mediator's rates. It's often more cost-effective than going to court.

While the goal is resolution, if an agreement isn't reached, parties still have the option to pursue other avenues such as arbitration or litigation.

Our mediators will not make a decision or give a judgment about the way they believe the dispute should be resolved. The mediators at Two Minds Mediation will manage the process and assist you to reach a mutual agreement between the parties.

Mediations are assessed on a case by case basis, and depending on the issues and situations you present, may be more complex. However, as a ballpark, mediations usually take 3-4 hours. It is important to ensure that you have set aside enough time for the mediation and make the necessary arrangements so that you are able to stay for the entire session.

Mediation offers quicker resolutions, cost savings, more control over outcomes, preservation of relationships, and a private and confidential process.

Our mediators are nationally accredited under the National Mediator Accreditation Standards and are accredited with nationally recognised bodies. Additionally, our mediators come with wide ranging professional backgrounds, which allows us to match mediator expertise with each case, utilise our experience and draw on our communication skills and skillset to understand the complexities of your matter and help resolve your dispute.